Bangladesh and Education Essay

Education – a simple word that is one of the major drivers of our planet earth. Through education people get to know who they are, where they came from and where they will be heading in the near future. Education is the spearhead of a society. It is because of proper education that people get to know about the diversity of this unpredictable world. Education forges the lives of those who get it. Education is one of the important factors that affect the quality and the means of leading a prosperous life. Bangladesh was described as one of the poorest countries of this world after the liberation war in 1971. It had gone through harsh phases of floods, droughts, cyclones, famines and other natural calamities and at present one of the world’s most crowded countries still remains well below the poverty line and as a result most of the population is still illiterate. Education still and always will remain an important form of social capital in this world. Education fosters innovation, contributes to the economic growth of a country and also increases the efficiency, effectivity and productivity of all the individuals who get the light of education. The World Bank (WB) approved generous amount of loans in the recent past to promote and improve the education sector of Bangladesh. However, the government and the NGOs are playing an active role in the development process by educating the mass population of Bangladesh and the whole course of action mainly focus their vision on the children and women. In Bangladesh the educational process is so slow and weak that the development process has become sluggish. OBJECTIVE Education system in Bangladesh is three-tiered and highly subsidized and the Bangladesh government operates many education institution in the primary, secondary and higher secondary levels. Through the University Grants Commission, the government funds more than 35 state universities in the tertiary education sector. Bangladesh emphasizes on the education For All (EFA) objectives, Millennium Development Goal (MDG) and the International Declarations. According to the articles 15 and 17 of the Constitution of Bangladesh, every citizen has the right to education and all children between the ages of 6-18 should receive primary and secondary education free of charge. The government should provide the underprivileged children with free books and education free of cost. METHODOLOGY As we are the students of RS, we were unable to go outside to meet with people and conduct interviews with them. So, to gather our information and data, we had to go though different forums, journals, books and different websites. HISTORY OF EDUCATION. From 1971 our education system started officially. At the beginning of the education system in Bangladesh the number of schools and universities were very poor. There were only 6 public universities in 1971. But now the numbers of universities are increasing. Now the numbers of primary schools are near about 76000. The great point system started from 2000 and the JSC and JDC education system was started from 2010. In recent years Bangladesh has adopted various strategies to educate the general people mainly the children. In education sector BRAC’s contribution is bigger. Sir Fazle Hassan Abed founded BRAC School at 1972. In the history of education BRAC played an important role . EDUCATION SYSTEM AFTER LIBERATION After the liberation war of Bangladesh in 1971, the People’s Republic of Bangladesh became an independent nation free to choose its own educational destiny. As Bangladesh was, and still is, a secular state, many forms of education were permitted to co-exist. The formidable British system was, and still is, largely practiced. In fact, presently, the Bangladeshi system of education is divided into three different branches. Students are free to choose anyone of them provided that they have the means. These branches are: The English Medium – English medium schools are mainly private and thus reserved for the wealthy class. After three years of pre-school, students must successfully pass through ten grades to be eligible for writing the Ordinary Level Exams, also called the O-Levels. Then after one more year of studies, students can write the Advanced Level (A-Level) Exams. The Bengali Medium – the Bengali Medium, which is offered by the government. In the Bengali Medium, all the courses are offered in Bengali with the exception of English courses and the Religious course. The tuition fee is minimal compared to English schools but they still vary largely between schools. After three years of pre-school, students in the Bengali medium do five years of primary school. Then they move to high school for grade five to grade ten. At the end of the tenth grade, they appear for their SSC (Secondary School Certificate) exam. Afterwards, they move on to two years of college following which they have to write for the HSC (Higher School Certificate) exam. The Religious Branch – Bangladesh is a very poor country with millions of homeless children. To educate these children, there are religious institutions called â€Å"Madrashas† where these children are sheltered, fed and taught the ways of Islam by priests. These children learn the scripts from the Koran and the regular prayers. Literacy situation in Bangladesh Period Census – The 1974 census defined literacy as the ability to read and write in any language. This definition was in conformity with the UNESCO; one accepted throughout the world. The definition of literacy used in the 1981 census covered only persons of age 5 years and above and included those who could write a letter in any language. The 1991 census also defined literacy as the ability to write a letter in any language but covered persons of age 7 years and above. The effect of change in definition of literate has been reflected in the literacy rates of different census years. Increase in Literacy – Literacy rate among people of all ages rose from 17% in 1961 to 24. 9% in census year 1991. For the 7 years and above age group, the literacy rate increased from 26. 8% in 1974 to 32. 4% in 1991. In all census periods, the literacy rates were higher among the males than among the females. The female literacy rate, however, rose significantly in the 1991 census. It was 16. 4% in 1974 and 25. 5% in 1991. Urban rural variation in literacy rate is also quite evident in all census periods. Literacy rates in urban areas are higher than in rural areas in all census periods. Adult literacy Adult literacy rate for population 15 and above is defined as the ratio between the literate population of the age 15 years and over to the total population of the same age expressed in percentage. This rate for both sexes was 25. 9% in the 1974 census and 29. 2% in the 1981 census. In the 1991 census the rate was 35. 3%. In all census periods, male adult literacy rate was higher than the female. Educated adults come to the urban areas for better employment and education. As a result, the adult literacy level of urban population is much higher than that of their rural counterparts in all census years. However, the gap between urban-rural literacy rate narrowed in 1991, as did the gap between the male and female population. This is due to rural people’s increasing participation in education in recent times. Steps of Bangladesh after Liberation towards development of education The independence of Bangladesh generated a new enthusiasm in both government and private level in efforts to expand literacy and remove illiteracy. The Bangladesh Constitution of 1972 provides the basis for a policy on universal primary education. The policy has three components: establishing a uniform mass oriented and universal system of education; extending free and compulsory education to all children; and relating education to the needs of society and removing illiteracy. Keeping in view the constitutional directives, Bangladesh committed itself to implement the recommendations of – The World Conference on Education for All (1990), The World Summit on Children (1990) and The Summit Declaration on Education for All (1993). Primary Education of Bangladesh Primary education was recognised as the foundation of preparing literate citizens of the country in all national documents, reports of the commissions, and committees on education. But this stage of education got a momentum only after the enactment of the Compulsory Primary Education Law of 1990. Compulsory primary education under this Act was introduced in 1992 in 68 thanas, and all over the country in 1993. Measures such as satellite schools, community schools, and Food for Education Programme were taken up to increase enrolment and decrease dropout. The new primary curriculum based on terminal competencies was implemented in 1992. These steps resulted in some improvements in various efficiency indicators of primary education such as in gross enrolment ratio and the completion rate and raised the participation of girls in primary education. In addition to state intervention, from the second half of 1980’s, the government allowed NGOs to experiment with a variety of delivery mechanisms to cater to the basic educational needs of the disadvantaged population. Role of BRAC BRAC launched its education programme in 1985 with 22 one-room primary schools following non-formal approach. The goal of the BRAC Education Programme is to make a significant contribution to the achievement of education for all in Bangladesh. The BRAC Education Programme is mainly focusing on –  increase access of basic education in unreached and underserved population improve quality in formal education system support the government in achieving Millennium Development Goal 2 – Education for All by 2015 ? In sheer size, BRAC operates the largest private school system in the world: 1. 1 million students (70% of them are girls) are enrolled at present in 37,000 BRAC schools that provide four years of non formal primary education. So far, almost 5 million children have already graduated from primary school and got their basic education from these schools and close to 95% enrol to secondary schools. Education Programme – Primary School Operations Primary Schools Currently running24,398 Current Students0. 75 mil Graduates4. 95 mil Cost per Child per YearUSD 32 Schools for Indigenous Children2,441 Pre-Primary Schools Currently Running13,054 Current Students0. 36 mil Graduates4. 33 mil The Five Year Plan(s) According to the Report of Bangladesh Education Commission of 1974, the number of adult men and women illiterates in the country at the time of independence was 35 million. The Report recommended adoption of non-formal and mass education programmes for them. Accordingly, the First Five-Year Plan (1973-78) launched a massive functional literacy programme through non-formal education and allocated Tk 400 million for this subsector. The Second Five-Year Plan (1980-85) attached high priority to eradication of mass illiteracy. In the Third Five-Year Plan (1985-90) the programme was revived with an allocation of Tk 250 million and a modest target of making 2. 4 million adults literate by June 1990. Information from the office of the Integrated Non-Formal Education (INFE) project (former MEP Office) show that only 27 upazilas were covered in this project out of a target of 71 upazilas. A total of 291,600 adults were made literate in five years. In the Fourth Five-Year Plan (1990-95) Tk 235. 70 million was allocated. During the Plan period MEP was continued as a spillover under the project and total of 367,660 adult illiterates of 11-45 years age were made literate. The programme was implemented in 68 thanas of the country. Moreover, under the aegis of the district administration a programme named Total Literacy Movement (TLM) was started in 1995 in Lalmonirhat and Bhola districts. It was later extended to 15 other districts. Preparatory work is now under way to extend TLM to 22 more districts. The Fifth Five-Year Plan (1997-2002) adopted an ambitious objective to achieve the goal of Education for All (EFA) by the end of Plan period 2002. The major objectives are to increase gross enrolment in primary schools to 110 percent (net 95%) with particular emphasis on enrolment of girls and on increasing completion rate of primary education to at least 75 percent by the year 2002. The Fifth Plan also set up some important objectives of mass education consistent with the overall objectives of achieving the goal of EFA and fulfilling the educational needs of 30 million adult illiterates. These objectives are to increase literacy rate of adults (15 years and above) to 80% by the year 2002, to empower learners with technical skills, entrepreneurial traits and leadership skills, to empower skills related to literacy, numeracy and communication, to reduce gender gap in literacy rates in both rural and urban areas, and to develop continuing education programme for neo-literates. ? BANGLADESH, EDUCATIONAL STATISTICS OF 2005 ? BASIC EDUCATION STATISTICS, 2010 Number of Institution, Enrolment and Teacher in Post-Primary and Primary by management and sex, 2010 Type of SchoolManage. mentInstitutionTeacherStudentIndicators TotalTotalFem. % FemTotalGirl% GirlTSRSPITPI Primary School EducationPublic3767218145510543158. 109885697506116551. 20542625 Private450021995026812834. 157018849347542149. 52351564 Total8267438095717355945. 5616904546853658650. 50442045 Secondary School EducationPrivate187232107804791722. 737240497387315753. 493438711 Public3177231241733. 4322527710651947. 283171123 Total190402180115033423. 097465774397967653. 313439211 College EducationPrivate3068773201626521. 04150516671642347. 601949125 Public2569900231023. 3388910935852340. 3290347339. Total3324872201857521. 302394275107494644. 902772026 Madrasah EducationPublic310400. 0060642313. 8158202135 Private93581077431091110. 132194863116742753. 192023512 TOTAL93611078471091110. 122200927116765853. 052023512 University EducationPublic319163165618. 072629418198831. 18298482296 Private515710170129. 792009394912524. 45353940112 Total8214873335722. 5746388013111328. 26315657181 Technical & Vocational EduPublic251401554213. 501338971799913. 443353316 Private259711286270823. 993140307052122. 46281214 Total284822455461120. 5344792710258122. 90201578 ProfessionalPublic70179548627. 0819120935748. 941127326 Private214312345014. 41508231451628. 561623715 Total284491893619. 03699432387334. 131424617 Teacher EducationPublic90103927526. 47176631005856. 941719612 Private9283025530. 728613243728. 2910949 Total182186953028. 36262761249547. 551414410 All (Post-primary)Public101833247768623. 12155407158467537. 6247152733 Private341034167928020719. 2411514931589360651. 182833812 Total351214500398789319. 5313069002647828149. 572937213 All (Primary + Post-primary)Public3869021470211311752. 6911439768564584049. 35532966 Private7910561629414833524. 0718533780936902750. 55302348 Total11779583099626145231. 46299735481501486750. 09362547 COMPARISON OF EDUCATION AID AND SPENDING OVER THE PERIOD 1980-2008 Figure 5 shows the increasing gap between education aid and government spending. The 1980s illustrate the small gap between aid and spending, which began to increase over time. From 2006 onwards, education aid began to decline and government spending increased. This reflects the relatively low and declining proportion of aid in total education spending. ? TOTAL PRIMARY STUDENT ENROLMENT (1985-2005) Fiscal Year Primary student enrolment (millions) 1985 10. 08 1986 10. 78 1987 11. 26 1988 11. 76 1989 11. 77 1990 12. 34 1991 13. 03 1992 13. 72 1993 14. 2 1994 15. 19 1995 16. 43 1996 17. 07 1997 17. 32 1998 17. 63 1999 19. 61 2000 17. 67 2001 17. 66 2002 17. 56 2003 18. 43 2004 17. 95 2005 16. 23 PRIMARY ENROLMENT Source: Ministry of Education, Bangladesh PROGRESS IN PRIMARY SCHOOL ENROLLMENT RATE SINCE 2000 One of the key EFA goals is to ensure gender parity in education by 2015 – Unlike most South Asian neighboring countries, Bangladesh has already achieved gender parity in primary and secondary education. The GER and NER for girls have increased from 87. 7 percent and 63. 9 percent to about 88. 4 percent and 67. 4 percent respectively within 2000-05. About 16. 2 million students are currently enrolled in primary schools in Bangladesh, of which about 8 million are girls In an effort to promote the education of the poor, the GoB has been engaged over the past ten years into demand side interventions such as the Food for Education Program (FFE) and the primary stipend program. PROGRESS IN ADULT LITERACY RATE SINCE 2000 According to HIES 2005, Bangladesh is estimated to have about 41. 5 million people aged 15 or more who are illiterate. Considering the extent of poverty and the prevailing high illiteracy rate (about 54 percent in 2000), the GoB gives high priority to non-formal education through basic and post-literacy programs and continuing education. The government also recognizes that the literacy and numeracy skills can help improve the income and welfare status of the poor. Literacy and social mobilization programs have contributed to raising the national literacy rate from 45. 6% to 52. 7% between 2000 and 2005. Bangladesh is likely to meet the EFA target of a 50 percent increase in adult literacy by 2015 if the annual growth rate of literacy rate exceeds 4 percent. The literacy and social mobilization programs are likely to have contributed to raising the national literacy rate from 45. 6 percent to 52. 7 percent between 2000 and 2005 (cf. HIES 2000 & 2005). In particular female literacy rate has gone up by almost 9 percentage points compared to male literacy rate which only records a 5 percentage point increase. Furthermore, the number of illiterates aged 15 to 30 has decreased from about 15 million to 11. 8 million between 2000 and 2005. Although Rural areas appear to be still lagging behind urban areas. ? PROGRESS IN PRIMARY COMPLETION RATE SINCE 2000 OVERVIEW OF THE PRIMARY EDUCATION AND ADULT EDUCATION Bangladesh sustains one of the largest primary education systems in the world with as many as 80,401 primary institutions of 10 different kinds namely, GPS, RNGPS, NRNGPS, experimental schools, community schools, kindergartens, NGO schools, ebtedaee madrashas, primary sections of high madrashas, primary sections of high schools. According to the School Survey Report 2008, GPS, RNGPS, Experimental and community schools constitute 75% of the total institutions. These four categories of institutions are providing primary education to 81. 9% of the total primary school enrolled children of over 16. 3 million. The proportions of boys and girls enrolled at the primary level are 49. 3% and 50. 7% respectively. A total of 364494 teachers are engaged in primary teaching in all the ten categories of institutions comprising 40. 4% female and 59. 6% male. The proportion of female teachers in GPS, RNGPS, PTI and community schools is 50. 2%, 32. 2%, 39. 0% and 73. 6% respectively and the pupilteacher ratio is 51. 4, 44. 7, 48. 1 and 43. 35 respectively. NGOs in the country have been making significant contribution to the education sector. About 500 NGOs are currently running 48,855 learning centers for providing primary education to 10,24,495 females and 6,06,802 males in the country (CAMPE, 2007). A total of 518 NGOs have been engaged in education programs of which more than 450 have adult literacy programs integrated into NFE. The NGOs are providing adult education to 1,19,277 females and 26,193 males through 6,574 learning centers (CAMPE, 2007). However, some of the major NGOs in the country offering adult education are BRAC, Proshika, Dhaka Ahsania Mission, FIVDB, Action Aid, Swanirvar Bangladesh. BRAC has been the largest NGO in the country operating the largest non-formal education program. It runs 34000 NFPE schools serving 1. 02 million un-enrolled and drop out children of the marginal families. RELATE WITH MDG The Government of Bangladesh has made commitment in the World Education Forum held at Dakar, Senegal in April 2000, towards achievement of Education for All goals and every citizen by the year 2015. The World Education Forum adopted six major goals for education, two of which also became Millennium Development Goals later in the same year. The Dakar goals covered the attainment of Universal Primary Education (UPE) and gender equality, improving literacy and educational quality, and increasing life-skills and early childhood education programs, and were to be achieved within 15 years (EFA Global Monitoring Report, 2005:28) However, the gender goal was judged to be particularly urgent – requiring the achievement of parity in enrolments for girls and boys at primary and secondary levels by 2005, and of full equality throughout education by 2015. The Millennium declaration of the United Nations adopted on 8 September 2000 by all member states in the millennium Summit gave birth to eight goals to be achieved by 2015 (UN, 2005:3). Besides the eight goals, there are 18 targets and 48 indicators in the MDGs. All these Aaspects are pertinent to combat poverty, hunger, illiteracy, diseases, inequality between man and woman, infant mortality, maternal mortality, environmental degradation and improving global partnership for development. The second Goal has designated universal primary education that emphasizes the implicit objective of equal education for boys and girls alike and to be able to complete a full course of primary schooling. Bangladesh is committed to achieve the MDGs and the goals are included in the countries first Poverty Reduction Strategy Paper. By May 2005, the government developed Unlocking the Potential: National Strategy for Accelerated Poverty Reduction (PRSP). It takes a rights-based approach and identifies four strategic objectives: creating opportunity towards realizing the full potential of children i. e. access to health, nutrition, education, water and sanitation; ensuring the best interests of children in national, social, family and personal situations i. e. empowerment of children; ensuring safety and security at home and in the public space i. e. protection against abuse, exploitation and violence and establishing and protecting children’s rights i. e. social inclusion, decent work and livelihood. PRSP goal is to introduce and strengthen early childhood and pre-school education; introduce a unified and common primary education opportunity for all children; improve quality of primary education; 100% enrolment, and raise all other targets to achieve quality and completion in primary education; increase literacy rate to 80% and expand the scope of NFE beyond the literacy to reach out to the extreme poor and in remote areas (PRSP, 2005:50-51). In summing up the discussion it can be said that Bangladesh has been improving in primary education significantly since independence. Though primary education has been given priority from the emergence of the country but some dramatic changes has been noticed in the 1990s. This decade saw a renewed dedication to the expansion of primary education, and consequently primary education experienced significant enhancement during the period. In 1990, in a major policy direction Bangladesh made commitment to international compliance and as a result WCEFA came into being. Similar major international initiatives were taken in 2000. World Education Forum at Dakar and the UN Millennium conference at New York, fixed various targets and goals, named as MDGs. As a signatory country, Bangladesh is now committed to attain these targets by 2015. Currently primary education in Bangladesh is on target of achieving the second MDGs phase and it is a matter of concern Number of Students Enrolled in Primary Schools and Percentage of Boys and Girls *percentage of boys and girls students in primary schiools (1991-2009) Number of Students % of Students YearTotalBoysGirlsBoysGirls 199112,635,4196,910,0925,725,32754. 745. 3 199213,017,2677,048,5425,968,72554. 245. 8 199314,067,3327,525,8626,541,47053. 546. 5 199415,180,6808,048,1177,132,56353. 047. 0 199517,284,1579,094,4898,189,66852. 647. 4 199617,580,4169,219,3588,361,05852. 447. 6 199718,031,6739,364,8998,666,77451. 948. 1 199818,360,6429,576,9428,783,70052. 247. 8 199917,621,7319,065,0198,556,71251. 448. 6 200017,667,9859,032,6988,635,28751. 148. 9 200117,659,2208,989,7958,669,42551. 049. 0 200217,561,8288,841,6488,720,18050. 349. 7 200318,431,3209,358,7579,072,56350. 849. 2 200417,953,3009,046,4338,906,86750. 449. 6 200516,225,6588,091,2218,134,43749. 8750. 13 200616,385,8478,129,3148,256,53349. 650. 4 200716,312,9078,035,3538,277,55449. 350. 7 200816,001,6057,919,8378,081,76849. 4950. 51 200916,539,3638,241,0268,298,33749. 8350. 17 Statictis of primary schools in Bangladesh(1996-2009) YEARInstitution GPSEXPRNGPSCOMM* SATTHSAPSNGPSKGEb. Mad- rashaHMAPSNGOTotal 1996377105219683275920027593963143494992759-80818 19973771052195291962104212923472154582312850-77685 19983771053196582989282215823177169171732948-79803 199937709531955331072945123026321940640432531478840 200037677531925330613884122021262296371034379276809 2001376715319428326840951576197124773843357417078126 2002376715319428322548231576179224773443357430178363 2003376715319428326048231618167030886581820034586737 20043767154198143218-1283169937456723821444782868 20053767254196823027-135394622816768*832928980401 20063767254199993192-1314114026656726892033882020 20073767254201073186-131497322536726892022981434 20083767254200833263-157196629876744923340882981 20093767255200612991-95981927446744923323081508 GPS- Government Primary School, RNGPS- Registered Non Government Primary School, NGPS- Non Government Primary School, EXP- PTI attached Experimental School, KG- Kinder Garden, HSAPS- High School Attached Primary Schools, HMAPS- High Madrasa Attached Primary School, * SATT – Sattilite Schools which are closed from 2004 . CHALLENGES †¢Quality of teachers : Teacher’s poor academic quality and low competency is a serious problem for student’s educational attainment. Rahman attempted to establish a profile of the primary school teachers by interviewing some 500 teachers. He found that most of the teachers have only the SSC/HSC examination in the third division (Rahman, 1986:32). This poor quality of teacher’s academic competencies results in ineffective teaching. †¢Fund : Lack of funding is a big problem. The government and donors try to invest more in education sector to achieve the goals of education for all. †¢Quality of education : Bangladesh has a significant progress in achieving some goals of education for all but it needs to focus on the quality of education and early childhood development. †¢Coaching centers : some coaching centers are very much expensive. It helps to decrease child’s creativity because students found readymade notes there and they don’t need to work for it. †¢Students politics : when students participate in politics, they can not concentrate their studies. They will very much busy with political activities rather than their study because they are given money to do this. †¢Lack of consistency: Dhaka, Jan 2 (BDNEWS) – Countries leading educationists Monday demanded cancellation of the proposed ‘unified education’, which was postponed earlier, and introduction of a genuine unified education based on equality, and scientific and secular thinking at secondary level. RECOMMENDATION 1. Inclusion of legal education in government’s policy priorities, and to undertake concrete steps to improve its quality. 2. Formation of a Council of Legal Education for overall control, monitoring and supervision of legal education in Bangladesh. The Council will exercise its functions in collaboration with the Bar Council and the University Grants Commission. Necessary law is to be enacted for the formation of the Council, which would also entail amendment of the Bangladesh Legal Practitioners and Bar Council Order 1972, in so far as it concerns legal education. 3. To form legal education committee in the University Grants Commission consisting of the representatives of the law schools, and with this end in view to make necessary amendments in the University Grants Commission Order, 1972 and the relevant rules. 4. Provision for additional vocational course up to one year for law graduates as prequalification for appearing at the bar examination. How this course would be designed and run would be determined by the proposed Council of Legal Education. 5. Rational combination of academic and vocational character of legal education to make sure law graduates acquire knowledge, skill and competency for legal practice as well as law related general services. It is necessary to provide for more practical methods of teaching law i. e. Socratic method, problem method, case study, moot court and mock trial, clinical legal education etc. 6. Promotion of inter-disciplinary approach to curriculum to help students better understand the societal problems. Subjects like national history, economics, political science, sociology, logic etc could be included in the law curriculum. 7. Inclusion of new law courses (subjects) in the curriculum to respond to the needs of modern economy, ICT and globalisation. Subjects such as corporate law, international economic law, e-commerce, intellectual property law, environmental law, medical jurisprudence need to be included. 8. To include in the curriculum separate courses on ADR, legal ethics, research, drafting and conveyancing. 9. Need for emphasising transnational aspects of law to include more subjects on public and private international law and comparative law. 10. To enhance human rights and gender sensibility of legal education. Separate papers on these issues are suggested to be included in the syllabus 11. Narrowing down the gap between college legal education and university legal education by including more subjects in college curriculum and extending its duration. 12. Introduction of clinical legal education which means learning law by providing legal services to the community. Students need to be involved in various ADR activities where they will be exposed to real life situations and get opportunities to apply their knowledge of law as well as be sensitised to the rights of the marginalised sections of the community. 13. Immediate need for massive reforms and overhauling of college legal education by — (a)extension of duration of courses from existing two years to three years with emphasis on practical courses in the final year; (b)introduction of admission tests; (c)limiting number of seats for admission; (d)mandatory appointment of full time teachers; (e)provision for government financial assistance; (f)provision for adequate infrastructural facilities like class-rooms, library, books, computers etc; (g)provision for effective supervision of the colleges. 14. Establishment of government sponsored model law college to set the norms and standards of modern legal education. 15. Evaluation and examination of students by problem oriented questions. 16. Introduction of basic legal education at SSC and HSC levels as a part of general legal awareness, and as a stage of prequalification for higher studies in law. Ministry of Education is to provide necessary directives and frame rules to incorporate fundamentals of law of the land in SSC and HSC curriculum. 17. To preserve the present bilingual character of medium of instruction for law with an emphasis on effective learning of English. 18. To provide for institutional accountability of teachers, and their evaluation by the students. Details of the procedures of accountability and evaluation would need to be worked out. 19. Provision for training of the teachers. 20. Besides legal profession of a lawyer and a judge, to create more diversified professional job opportunities for the law graduates in various government and non-government departments. One of the ways to do it is to create by competitive examination BCS cadre service(legal) for law graduates to perform law related works in various government and autonomous bodies. CONCLUSION Bangladesh’s education system has deeply entrenched links to the English language over many centuries. This has made English the de facto second language. What’s more important though, English is the primary language of trade and commerce here, which makes Bangladesh a very attractive destination for software and IT services off shoring. And now the government also has been taking some steps for the betterment of the educational system of Bangladesh. People are also concerned now unlike the previous dates. The people and the young generations should come forward along with the government on this purpose. We should remember one thing that we need to change for the development.

Defining Inclusion and Supporting Laws Essay

This term refers to bringing the support services to children with disabilities within their normal classroom setting. The article â€Å"Special Education Inclusion† mentions that inclusion commits to putting the child with disabilities in the regular classroom environment, so that they can benefit from being around their peers (Stout 2001). Inclusion is stated by Robert Fieldman as integration of all students, even those with the most severe disabilities, into regular classrooms and all other aspects of school and community life (2004). The success of these practices rides heavily upon the teachers and school being flexible with their instruction methods and only pulling the child out of class when necessary services cannot be given in the regular classroom. Here the students can be challenged, feel accepted and learn from the higher expectations placed on them. To answer the question of why it is healthy for the growth of an average child, there are multiple reasons learning interactions are beneficial. Stout then listed the findings in the study Success For All that were positive changes for the regular education students: Less fear and more awareness of human differences, growth in social cognition, improvement in belief in oneself, ability to support peers with disabilities, and caring friendships (2001). Emile Durkheim argues that â€Å"attachment and belonging are essential to human development and integrating children with disabilities into regular classrooms is desirable (Noll 2004)†. State laws that teachers need to know about is the Individuals with Disabilities Education Act (IDEA) and the Public Law 94-142, the Education for All Handicapped Children Act of 1975. IDEA requires that assessments be made for young children experiencing developmental delays. This also included the expansion of Individualized Education Plan (IEP) meetings for more experts to be involved, hence the intervention made must be backed by research. This Act states says in summary that all children with disabilities in both private and public schools be put in separate facilities only if the severity of their disability will keep them from receiving a suitable education in the regular classroom. The Public Law  94-142 is explained by Lewis and Doorlag as the start to guaranteeing appropriate services to the maximum extent. For instance, each student with disabilities must have an IEP with the parent’s consent and will receive the least restrictive environment possible (Lewis and D oorlag, 2005). The children are often not going to be able to explain exactly what they are struggling with, so I will be informing these teachers about what to watch for. At this point they will be getting a handout from Interagency Network for Education in Emergencies that covers visual, auditory, and intellectual disability symptoms and strategies. This attached handout explains warning signs, such as sensitivity to light and squinting when there are visual difficulties, therefore seat them away from the glare or window and read aloud what is written (even largely) on the board. If the student has not come near the level of development of their age mates, then seek possible assessment for intellectual difficulty. The classroom could be adapted by getting a volunteer to help with giving extra time and instructions. If a child is struggling with hearing, he may have trouble following directions or be uninvolved; hence, seat the student where they can be near teacher and peers to see how they are responding and use visual aids in lessons (INEE 2005). In Rick Lavoie’s article, Early Warning Signs of Disabilities, he gave the  following list of areas that are commonly affected: l) Spoken language: delays, disorders, and deviations in listening and speaking 2) Written language: difficulties with reading, writing and spelling 3) Arithmetic: difficulty in performing arithmetic operations or in basic concepts 4) Reasoning: slower processing and organizing thoughts 5) Memory: challenges in remembering information and instructions Strategies Going into this situation is inevitable, yet how teachers deal with it can make everyone succeed†¦. As I address the preschool teachers about inclusion, I intend for them to leave being motivated and prepared for inclusive situations. Hence, I am going to give them strategies and preparation, in handouts, for dealing with children who have disabilities; many of these suggestions could be brought up in a child’s IEP meeting. Peer tutoring can happen easily and be incredibly effective way to promote social acceptance of special education students. General education students will gain experience by working with them, while the special needs student gets a fresh status, increased acceptance, occasion for socializing, all while practicing academics (Lewis and Doorlag, 2005). Sitting up front, next to a role model student can be very helpful as they can undertake assignments with a little nudge of help. Along the same lines, if the IEP allows it, volunteer tutors and professional aids are also beneficial to the need for one-on-one assistance in class. Presentation of lessons has to be done to suit various learning styles. Illustrate things for visual, kinesthetic, and auditory learners by using things like overheads, Power point, group skits, video clips, demonstrations, artwork, poems and anything else where you can creatively engage the students. Along these same lines, it would be best to find out the learning styles of all of the students. Hence, when you place them in groups or seek to help the students with disabilities, it will be in a style that reaches their individual needs. Learning disabilities are a widespread part of inclusion, because three to five percent of all children might have ADHD alone (Slavin 2003). Slavin’s section about Teaching Students with Learning Disabilities outlines particular ways to be effective. Prevention is encouraged by the â€Å"High-quality early childhood programs and primary grades teaching  significantly reduce the number of children identified with learning disabilities† (Slavin 2003, p. 420). He goes on to explain that positive feedback regarding improvement in learning helps them do better. It helps to split up large assignments into intermediate goals, so that they can receive feedback as they go along and accomplish it correctly. Board games can be used to promote social growth of the learning disabled student with their peers; these fun activities can be effective builders of academic skills. (Lavoie, n.d.). Misbehaviors often root from frustrations, hence learning-disabled students often â€Å"respond well to a rapid pace of instruction with much variety and many opportunities to participate† (Slavin, 2003, pg. 421). As mentioned above, many disabilities result in behavior issues that need to be addressed in positive reinforcement. Begin by defining suitable behavior, give genuine approval, and be consistent with reinforcements. Physical and sensory impairments need strategies that regular teachers can use in mainstreaming classrooms. For visual impairments, help the student form a set-up of the classroom by exploration, enlarge text, and bring them a larger desk for the Braille writer (Lewis and Doorlag 2006). While for hearing impairments, the child should be where they can see the teacher and the students, away from background noise, and the teacher should be checking for understanding of the material. References 1. Disability Rights Commission (2005) DRC Design and Technology by Reading Room. http://www.drc-gb.org/citizenship/talkvideos/index.asp. 2. Feldman, Robert S. (2004). Childhood Development (3rd Edition). Upper Saddle River, New Jersey: Pearson Education. 3. Hagberg, Laurie. (1998). http://adhd.kids.tripod.com/adhd.html. â€Å"Outside the Box: Lessons I’ve Learned†. 4. Interagency Network for Education in Emergencies (INEE). (2002 – 2005). â€Å"Inclusive Education of Children at Risk†. http://www.ineesite.org/inclusion/disabled.asp. 5. Lavoie, Rick.† The Teacher’s Role in Developing Social Skills†. http://www.ricklavoie.com/articles.html. 6. Lewis and Doorlag. (2006). Teaching Special Students in General Education Classrooms. Pearson Education, Inc. New Jersey. 7. Noll, James (2004). Taking Sides (12th Edition). Guilford, Conn. McGraw-Hill/Dushkin. 8. Special Education. (2004). http://www.pacificnet.net/~mandel/SpecialEducation.html

Define the term 'Constructive Total Loss' for the purposes of the Essay

Define the term 'Constructive Total Loss' for the purposes of the Marine Insurance Act 1906. What are the difficulties with this definition Use case law examples to support your arguments - Essay Example The first was in the United Kingdom Court of Appeal in two thousand and eleven namely; EWCA Civ 24 and the second was the judgment in the case of Masefield v. Amlin delivered by Lord Steel in two thousand and ten namely; Lloyd’s Rep. IR 345. The definition of Constructive Total Loss provided by the Marine Insurance of 1906 leaves gaps and raises many questions when applied in modern cases that did not exist during enactment of the law more than one hundred years ago. Complexity arises when the complainant argues that ignoring a ransom payment amounts to asserting that a total loss claim is genuine and legal. This explanation means that it is not possible to retrieve deprivation according to the Marine Insurance Act of 1906 section fifty-seven subsection one. In this case, it is against public policy to claim a ransom. It is at this point that the definition provided by the 1906 Act creates difficulties regarding finding a solution to such situations. The definition generates crucial questions covering both legal aspects and public policy formulation processes. This discourse examines the difficulties raised by defining a total loss on the background of English definition given in the marine Insurance Policy of 1906. Highlighted examples include the new wave of crimes such as piracy The introduction of the constructive total loss aimed at codifying regulations touching on marine insurance. This formed the basis of introducing section sixty of in Marine Insurance Act of 19061. A constructive total loss during reasonable abandonment of the insured property regarding the unavoidability of occurrence of a total loss depending on any direct offering in the public policy. Alternatively it occurs if it was difficult to prevent the occurrence of a total loss. The legislative Act of 19062 covering marine policy further specifies that it is not possible for the owner of the property to recover viewing the position of the case and that

Psychological disorders and how they affect every day life Essay

Psychological disorders and how they affect every day life - Essay Example Bipolar disorder mainly affects those in the adult stage of life and it lasts a lifetime and very few cases of Bipolar disorder have been reported in childhood. Bipolar disorders are characterized by extreme mood changes that cause patients to exhibit inconsistent moods and feelings. The condition, if not well managed, can be a cause for stress and agony for both the victim and the family members who are affected indirectly or directly by the sharp mood fluctuations of their loved ones as a result of the Bipolar disorder. While the manic state leads to dangerous behavior, the depressive state for Bipolar disorder can result into suicide. This paper further looks at incidences of misdiagnosis, as well as the available treatments for the Bipolar disorder. Bipolar disorders are manifested in various forms such as suffering from mania state as well as depressions state which interrupts the patient's normal way of life such as sleeping, eating, studies for students, as well as many other parts of life such as relationship in marriage given that such mood swings affects how couples, partners and spouses communicate with one another (Soares, & Mann, 1997.26-76). The seriousness of the Bipolar disorder is such that it can result into a sense of hyperactivity in an individual whereby a patient, full of energy gets easily excited and energized to such high levels that they may get involved in uncontrollable behavior (American Psychiatric Association, 1994). The fact that Bipolar disorder is hard to predict, control due to sudden mood changes makes its diagnosis a hard task, something that has resulted into misdiagnosis in the past (American Psychiatric Association, 1994.43-59). Bipolar disorder is known to be caused by a wide range of factors all tied to genetics or environment and are linked to the brain (Soares, & Mann, 1997.54-74). Soares, and Mann, (1997.61-74) further notes that, biological factors such as imbalance of neurotransmitters, triggers such as; unexpected or major life events are possible causes of Bipolar disorder although research in this area is ongoing and new evidence can come up in the next few years. The Bipolar disorder consists of the following episodes according to (Hyman, & Rudorfer, 2000.78-125) - depression, mania, hypomania as well as mixed moods. Depression mood episode refers to a situation whereby the Bipolar disorder patient experiences long durations of sadness, laziness that makes the bipolar patient to experience unusually difficulties in waking up and/or taking meals. Mania mood episode results into hyperactivity characterized by risky behavior which can cause harm to those around the patient. Hypomania mood episode exhibits symptoms similar to those of mania, although Hypomania symptoms are less severe. Hypomania is characterized by false 'good' feeling although this can sometimes degenerate into other mood episodes such as depression and mania, which can lead the patient into engaging in the risky behavior characteristic to mania episodes. Mixed mood episode is the condition whereby, the patient experiences symptoms of mania and depression in a single day, something which means that the bipolar patient can be overwhelmed by the mood changes. In addition, Bipolar disorder is a condition that lasts a whole life time and therefore the better it is managed, the more the quality of life a patient is exposed to. Also proper medication are preferred and recommended

Discussion Essay Example | Topics and Well Written Essays - 250 words - 92

Discussion - Essay Example f these measures, the author asserted that what really matters is the relevance of the theoretical frameworks presented and evidently applied to validate contentions in human resources research. Specifically, there has been proofs from previous research that a gap allegedly exists between research and practice (Torraco, 2005). A proposed technique of bridging the gap was expounded through the discussion of Herbert Simon’s proposal. One strongly agrees with the author’s assertions that despite various monitoring standards which gauge the effectiveness of journals or articles published in authorized medium, what really matters is the ability of the journal to achieve defined goals in the most effective manner. In this situation, the HRDR emphasized the relevance of ratings and rankings; but also emphasized the value of its ability to provide validating outcomes to theories which are grounded in research. Concurrently, one affirms that the ability to bridge the gap between theories and practice is relevant to test the reliability and validity of various research findings in contemporary HR settings. Thus, Torraco (2005) provided illuminating perspectives on monitoring the effectiveness of journals and publications through emphasizing what really matters to professionals and practitioners in this particular field of

An analysis of the business communication skills needed by entry-level Assignment - 1

An analysis of the business communication skills needed by entry-level accountants - Assignment Example The results of this survey have shown that communication skills are essential especially for new hires. The study notes that the major important communication skills that are required by the new graduates include spelling, grammar, punctuation as well as writing clearly and precisely. This helps the new accountants to be in a position to achieve the desired goals especially with regards to information exchange with their targeted audiences. The study has noted that new accountants often lack basic communication skills such as writing and this often impacts negatively on their performance since there are chances that they may be rated as poor though it may not be the case. To a larger extent, this study is authentic given that there is no work that can be done without communication. Workers exchange views and ideas through the use of different communication styles that range from verbal to nonverbal communication, written as well as listening strategies. In order to be effective in co mmunication, each individual should be conversant in one or all of the communication skills outlined above. The other important aspect why communication is vital in the accounting profession is that the accountants are in a better position to give instructions to their workmates. The employees are also in a position to create mutual understanding among themselves if they communicate effectively. This can be achieved through the use of effective communication skills where the communicators are clear and precise in whatever they say.

Stock Analysis Research Paper Example | Topics and Well Written Essays - 1250 words

Stock Analysis - Research Paper Example Furthermore, advanced approaches include open transaction values or volume in the analysis (Timo, 2009). This approach supports that a commodity’s present price exhibits all related information regarding the commodity comprehensively. Thus, the price stands for the good’s fair worth, and, as a result, is capable of acting as the foundation for analysis and study. This approach exploits all information contained in the price to exhibit market forecasts of its subsequent fluctuation. The Fundamental Evaluation approach This approach refers to a tactic of analyzing securities and commodities with the purpose of trying to determine their intrinsic worth. In doing this, it heavily depends on the thorough scrutiny of inter-related fiscal, economic, and other various quantitative and qualitative aspects (Timo, 2009). This approach supports comprehensive analysis of all features that possess the potential to influence the final commodity’s worth. These aspects include ma croeconomic effects that include the overall fiscal situation of the market, and company-based aspects that include management systems and the company’s present fiscal standing. The main purpose of embarking on this kind of analysis is to offer a certain value to investors, which they can then rely on when comparing the commodity with market climates, and thus determine the move to make. Numerous investors utilize this method, either alone or in combination with other evaluation equipment when analyzing stocks. In this approach, the chief factor is the final earnings from investments. This directly refers to the net profits that a company is raking in, both currently and in the future. When a venture’s profits decrease, the market worth of its stocks tends... This research paper seeks to analyze the stock price fluctuations of a given venture in the previous sixty months in order to find out its actual stock trend from accumulated data. In addition, it concludes the venture’s market breadth for the last year, its 200-day moving average for its stock, index, and all trends of its stock. This is in pursuit of determining its relative strength for the last sixty months, and thus advise on the right move to make regarding the selling or the buying of its stock. The technical evaluation approach comprises of the prospecting of the future fiscal price fluctuations of a business. This approach bases on a comprehensive study of its previous price motions. The Fundamental Evaluation approach refers to a tactic of analyzing securities and commodities with the purpose of trying to determine their intrinsic worth. In doing this, it heavily depends on the thorough scrutiny of inter-related fiscal, economic, and other various aspects. Market Bre adth describes a technical analysis skill that helps in predicting the future course of the general market. It is summed up, that the company’s relative strength is obviously high and very healthy. In addition, its market breadth has managed an upward improvement for the previous sixty months. Technical evaluation exhibits that the company is healthy and market-relevant. To investors, it would be a good idea to buy more stakes in the company as research has concluded that its stocks will continue to gain overall worth.

Character Profile - Vocab Writing Essay Example | Topics and Well Written Essays - 1000 words

Character Profile - Vocab Writing - Essay Example Her choice is only ethical but exemplary as well. Creon’s law may have been ethnic in origin, but Antigone followed the exalted law of Justice who dwells with the gods. â€Å"The unwritten laws of heaven are not of today nor yesterday, buf from all time†, she added. There was no one to arbitrate in the dispute. Antigone’s defense of herself only met with apathy on the part of Creon and an adverse reaction from his followers who advocated punishment for the girl. The turn of events exacerbated the situation. One cannot brand her defense as BRASH or BRUSQUE for she was fighting for her life. Yet anyone even today would delineate her character as noble and aesthetic. No one would brand her impassioned words as mere affectation since from the start, we see her as affable, faithful and sincere. Her character traits are an aggregate of all that are ideal in young persons of the past and of the present. No caustic accusations would sway Antigone her from her decisions. She was a courageous young woman. No one could rightfully censor or censure her since there was nothing by her worthy of censorship or censure. After the death of Antigone’s mother, the blind Oedipus, abdicated the throne. For many years the Thebans treated him kindly, but at last they expelled him from the city. It is esoteric as to what induced them to do this. Antigone’s brothers abetted their decision. Although Antigone and her sister abhorred this abject act of the brothers, they were helpless. It seems that the Thebans had not really absolved their parents of their crime of incest. Only Antigone and her sister acceded to the idea of caring for their father for as long as they could; Antigone- to guide him in his blindness and care for him and Ismene – to stay behind in Thebes to look after his interests and to inform him of any occurrences that might touch

European Business Environment Essay Example | Topics and Well Written Essays - 750 words - 1

European Business Environment - Essay Example The Euro is the first currency that was introduced without the backing of any single country, and rather had a large number of stakeholders with no one really ready to take full responsibility. The single currency posed many challenges to some of the nations whose policies were not flexible enough and those with regulated markets. From the very first day, economists feared that any external adjustment to the Eurozone would transfer financial issues to the inflexible markets through the currency and exchange rates. Any shock would result in changes to the exchange rate which will create problems for nation who had inflexible markets such as a labor market. Another issue is the lack of supervision that was assigned to the banks of the nations in the Eurozone. The Irish bank, for example, gained its finances from the German and French banks but there no check on the limit of the borrowing from the Irish bank. Soon after the Irish bank found itself into trouble, it also affected the Euro pean Central Bank. The situation was sort of similar to the U.S. Federal Reserve where it serves as the central bank of several states. In this case, the European Central Bank served as the central bank of several nations and it had to keep the borrowing of its member nations into check at all points of time. However, there was no such policy present to keep this check and the banks were given permission to borrow, which eventually resulted in over-borrowing of funds of banks from external sources and thus the Eurozone economies faced such financial shocks. The European Central Bank is actually a very weak institution by design since its inception. It has a very limited authority to influence the financial position of the countries under Eurozone. Let alone the powers to influence, the ECB also as a limited set of supervisory roles that any of the central bank would have. The ECB does not have the authority to buy any of the Eurozone country debt which limits its power as a central bank and its role to correct the errors made by individual nations. Not just this, unlike the other central banks of nations throughout the world, the sole mandate of the ECB is inflation. By law, the European Central Bank had no authority to interfere to correct the unemployment issues and could only take measures that corrected the issues related to inflation. (Skaperdas, n.d.) Another issue is that the European Central Bank only has the power of implementing the monetary policies and it could not influence the fiscal policies, which were controlled by the individual nations. In the modern world, most of the financial issues are addressed though fiscal policies which trigger or control the economic growth and inflation levels. Therefore, the different fiscal policies implemented by the numerous member nations resulted in different impacts of the financial crisis in 2008. In order to overcome the differing monetary and fiscal policies in the region, the member nation signed the Sta bility and Growth Pact to have a fiscal discipline and keep the debt levels and budget deficits within acceptable limits. However, the pact failed primarily due to a lack of commitment on part of the member nations and they continued to violate the condition set under the pact. The commission in charge under the pact proposed a one-size-fits-all policy which was inappropriate and unpopular because the member

On Native Soil video write up Movie Review Example | Topics and Well Written Essays - 250 words

On Native Soil video write up - Movie Review Example The documentary also depicts that none of the personnel involved in ensuring safety of the people has owned up to give a vivid explanation of what security loophole that existed or even apologize for the systemic failure to curb the incidence. However, after the incidence, the US government has continuously beefed security system in efforts to keep at bay any incidence of the kind. In the quest of the survivors and their families, they have requested for a transparent performance of the task force given the mandate to report the untold stories of the attack. The performance management though has been faced with several obstacles that have delayed the release of a concrete report regarding the attack and pessimism is taking precedence that the information will never come out. The documentary also depicts the ineffectiveness of the commission in giving concrete report of the

History 7a Mid- Term Essay Example for Free

History 7a Mid- Term Essay The Era of Exploration witnessed the rapid political, economic, and social intrusion of Europe into the New World. Between the 15th and 17th Centuries several countries influenced the developement of the Americas. Select the most successful and infleuntial colony and compare it with another European Colonial structure. Be sure to include historical themes in your written argument. 3. The key to the colonial, structure of the United States in firmly established in 17th Century England. In reality, the foudation of the United States is a reflection of this country. Trace the economic/political/cultural influences of Britain on our colonial structure. In your a nswer include important individuals, governmental structures, events, social policies and historical themes. 4. Analzye and contrast the historical development of the Southern Colonies 1603- 1783. In your answer, include historical themes, reasons for colonial impementation, regional development, economic structure, religious importance or lack of it, the instittution of Slavery and the ramifications of these colnies on the development of the United States. 5. New England is the mother culture of Modern United States. Analyze thsis statement by describing the Colonial Foudation of, Massachusetts, Rhode Island, Connecticut and New Hampshire 1620-1783. How have their histories infleunced the development of contemporary United States? How have these areas impacted our societys

Exploring Optimal Levels of Data Filtering

Exploring Optimal Levels of Data Filtering It is customary to filter raw financial data by removing erroneous observations or outliers before conducting any analysis on it. In fact, it is often one of the first steps undertaken in empirical financial research to improve the quality of raw data to avoid incorrect conclusions. However, filtering of financial data can be quite complicated not just because of the reliability of the plethora of data sources, complexity of the quoted information and the many different statistical properties of the variables but most importantly because of the reason behind the existence of each identified outlier in the data. Some outliers may be driven by extreme events which have an economic reason like a merger, takeover bid, global financial crises etc. rather than a data error. Under filtering can lead to inclusion of erroneous observations (data error) caused by technical (e.g. computer system failure) or human error (e.g. unintentional human error like typing mistake or intentional human err or like producing dummy quotes for testing).[1] Likewise, over filtering can also lead to wrong conclusions by deleting outliers motivated by extreme events which are important to the analysis. Thus, the question of the right amount of filtering of financial data, albeit subjective, is quite important to improve the conclusions from empirical research. In an attempt to somewhat answer this question, this seminar paper aims to explore the optimal level of data filtering.[2] The analysis conducted in this paper was on the Xetra Intraday data provided by the University of Mannheim. This time-sorted data for the entire Xetra universe had been extracted from the Deutsche Bà ¶rse Group. The data consisted of the historical CDAX components that had been collected from Data stream, Bloomberg and CDAX. Bloombergs corporate actions calendar had been used to track dates of IPO listing, delisting and ISIN changes of companies. Corporations not covered by Bloomberg had been tracked manually. Even though few basic filters had been applied (for e.g. dropping negative observations for spread/depth/volume), some of which were replicated from Market Microstructure Database File, the data remained largely raw. The variables in the data had been calculated for each day and the data aggregated to daily data points.[3] The whole analysis was conducted using the statistical software STATA. The following variables were taken into consideration for the purpose of identifying outliers, as commonly done in empirical research: Depth = depth_trade_value Trading volume = trade_vol_sum Quoted bid-ask spread = quoted_trade_value Effective bid-ask spread = effective_trade_value Closing quote midpoint returns, which were calculated by applying Hussain (2011) approach: rt = 100*(log (Pt) log (Pt1)) Hence, closing_quote_midpoint_rlg = 100*log(closing_quote_midpoint(n)) log(closing_quote_midpoint(n-1)). Where closing_quote_midpoint = (closing_ask_price+ closing_bid_price)/2 Our sample consisted of the first fifteen hundred and ninety five observations, out of which two hundred observations were outliers. Only the first two hundred outliers were analyzed (on a stock basis chronologically) and classified as either data errors or extreme events. These outliers were associated with two companies: 313 Music JWP AG and 3U Holding AG. Alternatively, a different approach could have been used to select the sample to include more companies but the basics of how filters work should be independent of the sample selected for the filter to be free of any biases so for instance if a filter is robust, it should perform relatively well on any stock or sample. It should be noted that we did not include any bankrupt companies in our sample as those stocks are beyond the scope of this paper. Moreover, since we selected the sample chronologically on a stock basis, we were able to analyze the impact of these filters more thoroughly on even the non-outlier observations in the sample, which we believe is an important point to consider when deciding the optimal level of filtering. Our inevitably somewhat subjective definition of an outlier was: Any observation lying outside the 1st and the 99th percentile of each variable on a stock basis The idea behind this was to classify only the most extreme values for each variable of interest as an outlier. The reason why the outliers were identified on a per stock basis rather than the whole data was because the data consisted of many different stocks with greatly varying levels of each variable of interest for e.g. the 99% percentile of volume for one stock might be seventy thousand trades, while that of another might be three fifty thousand trades and so any observations with eighty thousand trades in both stocks might be too extreme for the first stock but completely normal for the second one. Hence, if we identified outliers (outside the 1st and the 99th percentile) for each variable of interest on the whole data, we would be ignoring the unique properties of each stock which might result in under or over filtering depending on the properties of the stock in question. An outlier could either be the result of a data error or an extreme event. A data error was defined using Dacorogna (2008) definition: An outlier that does not conform to the actual condition of the market The ninety four observations in the selected sample with missing values for any of the variables of interest were also classified as data errors.[4] Alternatively, we could have ignored the missing values completely by dropping them from the analysis but the reason why they were included in this paper was because if they exist in the data sample, the researcher has to deal with them by deciding whether to consider them as data errors, which are to be removed through filters or change them for e.g. to the preceding value and hence it might be of value to see how various filters interact with them. An extreme event was defined as: An outlier backed by economic, social or legal reasons such as a merger, global financial crises, share buyback, major law suit etc. The outliers were identified, classified and analyzed in this paper using the following procedure: Firstly, the intraday data was sorted on a stock-date basis. Observations without an instrument name were dropped. This was followed by creating variables for the 1st and 99th percentile value for each stocks closing quote midpoint returns, depth, trading volume, quoted and effective bid-ask spread and subsequently dummy variables for outliers. Secondly, after taking the company name and month of the first two hundred outliers, while keeping in consideration a filtering window of about one week, it was checked on Google if these outliers were probably caused by extreme events or the result of data errors and classified accordingly using a dummy variable. Thirdly, different filters which are used in financial literature for cleaning data before analysis were applied one by one in the next section and a comparison was made on how well each filter performed i.e. how many probable data erro rs were filtered out as opposed to outliers probably caused by extreme events. These filters were chosen on the basis of how commonly they are used for cleaning financial data and some of the popular ones were selected. 4.1. Rule of Thumb One of the most widely used methods of filtering is to use some rule of thumb to remove observations that are too extreme to possibly be accurate. Many studies use different rules of thumb, some more arbitrary than others.[5] Few of these rules were taken from famous papers on market microstructure and their impact on outliers was analyzed. For e.g.: 4.1.1. Quoted and Effective Spread Filter In the paper Market Liquidity and Trading Activity, Chordia et al (2000) filter out data by looking at effective and quoted spread to remove observations that they believe are caused by key-punching errors.   This method involved dropping observations with: Quoted Spread > à ¢Ã¢â‚¬Å¡Ã‚ ¬5 Effective Spread/Quoted spread > 4.0 % Effective Spread/%Quoted Spread > 4.0 Quoted Spread/Transaction Price > 0.4 Using the above filters resulted in the identification and consequent dropping of 61.5% of observations classified as probable data errors, whereas none of the observations classified as probable extreme events were filtered out. Thus, these spread filter looks very promising as a reasonably large portion of probable data errors was removed while none of the probable extreme events were dropped. The reason why these filters produced good results was because it looked at the individual values of quoted and effective spread and removed the ones that did not make sense logically rather than just removing values from the tails of the distribution for each variable. It should be noted that these filters removed all the ninety four missing values, which means that only five data errors were detected in addition to the detection of all the missing values. If we were to drop all the missing value observations before applying this method, it would have helped filter out only 7.5%[6] of probab le data errors while not dropping any probable extreme values. Thus, this method yields good results and should be included in the data cleaning process. Perhaps, using this filter in conjunction with a logical threshold filter for depth, trading volume and returns might yield optimal results. 4.1.2. Absolute Returns Filter Researchers are also known to drop absolute returns if they are above a certain threshold/ return window in the process of data cleaning. This threshold is subjective depending on the distribution of returns, varying from one study to another for e.g. HS use 10% threshold, Chung et al. 25% and Bessembinder 50%.[7] In case of this paper, we decided to drop (absolute) closing quote midpoint returns > |20%|. Perhaps, a graphical representation of time series returns of 313music JWP 3U Holding can be used to explain why this particular threshold was chosen. Figure 1. Scatter plot of closing quote midpoint return and date As seen in the graph, most of the observations for returns lie between -20% and 20%. However, applying this filter did not yield the best results as only 2.5% of probable data errors were filtered out as opposed to 10.3% probable extreme events from our sample. Therefore, this filter applied in isolation doesnt really seem to hold much value. Perhaps, an improvement to this filter could be achieved by only dropping returns which are extreme but reversed[8] within the next few days as this is indicative of data error. For e.g. if T1 return= 5%, T2 return= 21% and T3 return=7%, we can tell that in T3 returns were reversed, indicating that T2 returns might have been the result of a data error. This filter was implemented by only dropping return values > |20%| which in the next day or two, reverted back to the value of return, +/- 3%[9]of the day before the outlier occurred as shown below: r(_n)> |20%| |r(n-1) -r(n+1)| |r(n-1) -r(n+2)| Where r(_n) is closing quote midpoint return on any given day. This additional filter seemed to work as it prevented the filtering out of any probable extreme events. However, the percentage of filtered data errors from our sample fell from 2.5% to 1.9%. In conclusion, it makes sense to use this second return filter which accounts for reversals in conjunction with other filters for e.g. spread filter. Perhaps, this method can be further improved by using a somewhat more objective range for determining price reversals or an improved algorithm for identifying return reversals. 4.1.3. Price Filter We constructed a price filter inspired by the Brownlees Gallo (2006) approach. The notion behind this filter is to gauge the validity of any transaction price based on its comparative distance to the neighboring prices. An outlier was identified using the following algorithm: | pi -   ÃŽÂ ¼ | > 3*à Ã†â€™ Where pi is the log of daily transaction price, the reason why logarithmic transformation was used is because the standard deviation method assumes a normal distribution.[10] ÃŽÂ ¼ is the stock sorted mean and à Ã†â€™ is the stock sorted standard deviation of log daily prices. The reason why we chose the stock sorted mean and standard deviation was that the range of prices vary greatly in our data set from one stock to another, hence, it made sense to look at each stocks individual price mean as an estimate of neighboring prices. This resulted in filtering 56.5% of probable data errors which were all missing values. Thus, this filter doesnt seem to hold any real value when used in conjunction with a missing value filter. Perhaps, using a better algorithm for identifying the mean price of the closest neighbors might yield optimal results. 4.2. Winsorization and Trimming A very popular filtering method used in financial literature is trimming or winsorization. According to Green Martin (2015a), p. 8, if we want to winsorize the variables of interest at ÃŽÂ ±%, we must replace the nÃŽÂ ± largest values by the nÃŽÂ ± upper quantile of the data, and the nÃŽÂ ± smallest values by the nÃŽÂ ± lower quantile of the data. Whereas, if we want to trim the variables of interest by ÃŽÂ ±%, we should simply drop observations outside the range of ÃŽÂ ±% to 1- ÃŽÂ ±%. Thus, winsorization only reduces extreme observations rather than dropping them completely like trimming. For the purpose this paper, both methods will have similar impacts on dropping outliers outside certain ÃŽÂ ±%, hence, we will only analyze winsorization in detail. However, winsorization introduces an artificial structure[11] to the dataset because instead of dropping outliers it changes them, therefore, if this research was to be taken a step further for e.g. to condu ct robust regressions, choosing one method over the other would depend entirely on the kind of research being conducted. The matter of how much to winsorize the variables, is completely arbitrary,10 however, it is a common practice in empirical finance to winsorize each tail of the distribution at 1% or 0.5%.5 We first winsorized the variables of interest at the 1% level, on a stock basis, which led to limiting 100% of probable extreme events and only 42.9% of probable data errors. Even though intuitively it would make sense for all the identified outliers to be limited because the method used for identifying outliers for each variable considered observations which were either greater than the 99th percentile or less than the 1st percentile, and winsorizing the data at the same level should mean that all the outliers would be limited. However, this inconsistency in expectation and outcome results from the existence of missing values winsorization only limits the extreme values in the data, overlooking the missing observations which have been included in data errors. We then winsorized the variables of interest at a more stringent level i.e. 0.5%, on a stock basis, which led to 51.3% of the identified data errors and 18.6% of probable extreme events to be limited which doesnt exactly seem ideal as in addition to data errors, quite a large portion of extreme events identified was also filtered out. Taking this analysis a step further, the variables of interest were also winsorized on the whole data (which is also commonly done) as opposed to on a per stock basis, at the 0.5% and 1% level. Winsorizing at the 1% level led to limiting 51% extreme events, 24.2% data errors and an additional one thirty four observations in the sample not identified as outliers. This points toward over filtering. Doing it at the 0.5% level led to limiting 28% extreme events, 12.4% data errors and an additional seven observations in the sample not identified as outliers. Thus, it seems that no matter which level (1% or 0.5%) we winsorize on or whether we do it on a per stock basis or on the whole data, a considerable percentage of probable extreme events is filtered out. Of course, our definition of an outlier should also be taken into consideration when analyzing this filter. Winsorizing on a per stock basis does not yield very meaningful results as it clashes with our outlier definition. However, doing it on the whole data should not clash with this definition as we identify outliers outside the 1st and the 99th percentile of each variable on the data as a whole. Regardless, this filter doesnt yield optimal results as a substantial portion of probable extreme events get filtered out. This is because this technique doesnt define boundaries for the variables logically like the rule of thumb method, rather it inherently assumes that all outliers outside a pre-defined percentile must be evened out and outliers caused by extreme events dont necessarily lie within the defined boundary. It must also be noted that the winsorization filter does not limit missing values which are also clas sified as data errors in this paper. Thus, our analysis indicates that this filter might be weak if we are interested in retaining the maximum amount of probable extreme events. Perhaps, using it with an additional filter for limiting missing values might yield a better solution if the researcher is willing to drop probable extreme events for the sake of dropping probable data errors. 4.3. Standard Deviations Logarithmic transformation Many financial papers also use a filter based on x times the standard deviation: xi > ÃŽÂ ¼ + x*à Ã†â€™ xi x* à Ã†â€™ Where xi is any given observation of the variable of interest, ÃŽÂ ¼ is the variable mean and à Ã†â€™ is variable standard deviation.[12] An example would be Goodhart and Figliuoli (1991) who use a filter based on four times the standard deviation.[13] However, this method assumes a normal distribution, 9 so problems might arise with distributions that are not normal and in our data set, except for returns (because we calculated them using log), the rest of the distributions for depth, trading volume, effective and quoted bid-ask spread are not normally distributed. Therefore, we first log transformed the latter four distributions using: y = log (x)[14] Where y is the log transformed function and x is the original function. The before and after graphs, using log transformation are shown in Exhibit 4. We then dropped observations for all the log transformed variables that were greater than Mean + x*Standard Deviation or less than Mean x*Standard Deviation, first on a stock basis and then on the whole data for values of x=4 and x=6. Applying this filter at the x=6 level on a stock basis seemed to yield better results than applying it at the x=4 level. This is because x=6 led to dropping 25.6% less probable extreme events for a negligible 3.1% fall in dropping probable data errors. The outcomes are shown in Exhibit 3. However, upon further investigation, we found that 100% of the probable data errors identified by the standard deviation filter at the x=6 level were all missing values. This means that if we dropped all missing values before applying this filter at this level, our results would be very different as this filter would be dropping 7.7% extreme events for no drop in data errors. Applying this filter on the whole data led to the removal of less outlier than applying it on a per stock basis. Using the x=6 level (whole data) appeared to yield the best results 58.4% of probable data errors were filtered out while no probable extreme events were dropped. For more detailed results, refer to Exhibit 3. However, even in this case, 100% of the probable data errors identified were missing values. This means that if we were to drop all missing values before applying this filter, this filter would identify 0% of the probable extreme events or probable data errors. Thus, the question arises if we are actually over filtering at this level? If yes, then should x Data cleaning is an extremely arbitrary process which makes it quite impossible to objectively decide the level of optimal filtering, which is perhaps, the reason behind limited research in this area. This limitation of research in this particular field and inevitably this paper should be noted. That being said, even though some filters chosen were more arbitrary than others, we have made an attempt to objectively analyze the impact of each filter applied. The issue of missing values for any of the variables should be taken into consideration because they are data errors and if we were to ignore them, they would distort our analysis because they interact with the various filters applied. Alternatively, we could have dropped them before starting our analysis, but we dont know if researchers would choose to change them to the closest value for instance or filter them out, therefore, its interesting to see how the filters interact with them. Our analysis indicates that when it comes to the optimal amount of data cleaning, rule of thumb filters fare better than statistical filters like trimming, winsorization and the standard deviation method. This is because statistical filters assume that any extreme value outside a specified window must be a data error and should be filtered out but as our analysis indicates, extreme events dont necessarily lie within this specified window. On the other hand, rule of thumb filters set logical thresholds, rather than just removing/limiting observations from each tail of the distribution. The outcomes of different filters which are shown in exhibit 1, 2 and 3 are represented graphically below. Figure 2. Box plot of outcomes of all the data cleaning methods As shown in section 4.2 and the graph above, Winsorization whether on a stock basis or on the whole data, tends to filter out a large portion of probable extreme events. Thus, it is not a robust filter if we want to retain maximum probable extreme events and should be probably avoided if possible. As far as the standard deviation filter is concerned, as shown in section 4.3, applying it at the x = 6 level, whether on a per stock or whole data basis, seems to perform well but it is not of much value if combined with a missing values filter and all other scenarios tested, actually dropped more probable extreme events than data errors. Therefore, it is not advisable to simply drop outliers existing at the tails of distributions without understanding the cause behind their existence. This leaves us with the rule of thumb filters. We combined the filters that performed optimally spread and additional return filter which accounts for reversals, along with a filter for removing the missing values. This resulted in dropping one hundred and two i.e. 63.4% of all probable data errors without removing any probable extreme events. At this point, a payoff has been made: in order to not drop any probable extreme events, we have foregone dropping some extra probable data errors because over scrubbing is a serious form of risk.[15] This highlights the struggle of optimal data cleaning, because researchers often dont have the time to check the reason behind the occurrence of an outlier, they end up removing probable extreme events in the quest to drop probable data errors. Thus, the researcher has to first determine what optimal filtering really means to him does it mean not dropping any probable extreme events albeit at the expense of keeping some data errors like done in this paper, or does it mean giving precedence to dropping maximum amount of data errors, albeit at the expense of dropping probable extreme events? In the latter case, statistical filters like trimming, win sorization and standard deviation method should also be carefully used. The limitations of this paper should also be recognized. Firstly, only two hundred outliers were analyzed due to time constraint, maybe, future research in the area can look at a larger sample to get more insightful results. Secondly, other variables can also be looked at in addition to depth, volume, spread and returns and more popular filters can be applied and tested on them. Moreover, a different definition can be used to define an outlier or to select the sample for e.g. the two hundred outliers could have been selected randomly or based on their level of extremeness but close attention must be paid to avoid sample biases. Future research in this field should perhaps, also focus on developing more objective filters and method of classifying outliers as probable extreme events. It should also look into the impact of using the above[16]two approaches of optimal filtering on the results of empirical research for e.g. on robust regressions, to verify which approach of optimal filtering performs the best. Table 1: Outcome of Rule of Thumb Filters Applied Table 2: Outcome of Winsorization Filters Applied Table 3: Outcome of Standard Deviation Filters Applied Figure 3: Kernel Distribution before and after log transformation 3.1 Depth 3.2 Effective Spread 3.3 Quoted Spread 3.4 Volume   Ãƒâ€šÃ‚   Figure 4. Kernel Distribution before and after log transformation of transaction price   Ãƒâ€šÃ‚   References Bollerslev, T./Hood, B./Huss, J./Pedersen, L. (2016): Risk Everywhere: Modeling and Managing Volatility, Duke University, Working Paper, p. 59. Brownlees, C. T/Gallo, M. G. (2006): Financial Econometric Analysis at Ultra-High Frequency: Data Handling Concerns. SSRN Electronic Journal, p. 6 Chordia, T./Roll, R./Subrahmanyam, A (2000): Market Liquidity and Trading Activity, SSRN Electronic Journal 5, p. 5 Dacorogna, M./Mà ¼ller U./Nagler R./Olsen R./Pictet, O (1993): A geographical model for the daily and weekly seasonal volatility in the foreign exchange market, Journal of International Money and Finance, p. 83-84 Dacorogna, M (2008): An introduction to high-frequency finance, Academic Press, San Diego, p. 85 Eckbo, B. E. (2008): Handbook of Empirical Corporate Finance SET, Google Books, p. 172 https://books.google.co.uk/books?isbn=0080559565 Falkenberry, T. N. (2002): High Frequency Data Filtering, S3 Amazon, https://s3-us-west-2.amazonaws.com/tick-data-s3/pdf/Tick_Data_Filtering_White_Paper.pdf Goodhart, C./Figliuoli, L. (1991): Every minute counts in financial markets, Journal of International Money and Finance 10.1 Green, C. G./Martin D. (2015): Diagnosing the Presence of Multivariate Outliers in Fundamental Factor Data using Calibrated Robust Mahalanobis Distances. University of Washington, Working paper, p. 2, 8 Hussain, S. M (2011): The Intraday Behaviour of Bid-Ask Spreads, Trading Volume and Return Volatility: Evidence from DAX30, International Journal of Economics and Finance, p. 2 Laurent, A. G. (1963): The Lognormal Distribution and the Translation Method: Description and Estimation Problems. Journal of the American Statistical Association, p. 1 Leys, C./Klein O./Bernard P./Licata L. (2013):   Detecting outliers: Do not use standard deviation around the mean, use absolute deviation around the median, Journal of Experimental Social Psychology, p. 764 Scharnowski, S. (2016): Extreme Event or Data Error?, Presentation of Seminar Topics (Market Microstructure), Mannheim, Presentation Seo, S. (2006): A Review and Comparison of Methods for Detecting Outliers in Univariate Data Sets, University of Pittsburg, Thesis, p. 6 Verousis, T./Gwilym O. (2010): An improved algorithm for cleaning Ultra High-Frequency data, Journal of Derivativ

The Task And Responsibility Of Front Office Workers Tourism Essay

The Task And Responsibility Of Front Office Workers Tourism Essay Front office is the main part for hotels. The popularity and how famous is the hotel are also depends to the hotel front office system because for a hotel customers are important and even with the presence of customer only the management can run the business. Moreover, front office people are the one who greet and give first impression to the customers. So, the way they greet customer can lead the hotels to have more customers. Front office are the one who also promote room and beverage sales such as type of room and packages available. 1.2 THE TASK AND RESPONSIBILITY; 1.2.1 THE RESPOSIBILITYS OF FRONT OFFICE MANAGER The front office manager is the one responsible for any good or bad things happened in the front desk, this includes the staff routine, staff training and all type of communication. The front office manager should also be available to work any shifts. Moreover, if there are any problem in the front office department, he should be ready to settle it off. The front office manager should also be a good leadership for the staffs. The front office manager is also the one who responsible for all the VIP and guess concerns. 1.2.2 THE RESPONSIBILITYS OF FRONT OFFICE ASSISTANT MANAGER The front office assistant manager is the one who need to update all the profit and problems to the manager. Moreover, the assistant manager is the one who assist manager in the front desk routines and management. He will help the manager with all the basic needs such as the front desk staff schedule, and then take care the desk when the manager not around. He should also able to solve the customers problem with fast act before the issue goes to the manager. The assistant manager is the one who responsible for all the meetings between the staffs too. Should assign the staffs with the routine. And if theres any emergency should take early act and make sure things are under control. 1.2.3 THE RESPONSIBILITYS OF FRONT OFFICE REPRESENTATIVE These peoples usually represent the front office such as if theres any problem the staffs, these people will see 1st before it goes to the supervisor. 1.2.4 THE RESPONSIBILITYS OF FRONT OFFICE NIGHT AUDITOR The night audit team responsible of the hotels daily activities such as they will be handling the front desk at night. Moreover, they also need to prepared the record of the day for all the room occupied and more. They also need to submit off the account for the particular day. They also need to verify the room charges, banquet charges and other charges correctly in order to provide the hotel data correctly. So, a night auditor plays important roles in a front desk. 1.2.5 THE RESPONSIBILITIES OF A CASHIER A cashier is the one who handle money in front desk hotel. The cashier should and responsible for all the money act. The cashier will collect money from the guest during check in or check out. They generally operate a cash in a adding machine. The cashier should be very careful and responsible with the cash they handle to prevent any unwanted act. Usually, the cashiers work shift depends to the hotel procedures whereby a normal office hours duty. 1.2.6 THE RESPONSIBILITIES OF RESERVATIONIST The reservationist would be handling the front office department in handling the reservation calls. So, this people is the one who pick calls for customer reservation. If theres a call from outside customer to booked a hotel, the hotel reservationist will take their booking and explain about the hotel procedure to the customer. They, are the one who arranged rooms or even any meetings arrangement for the customer if theres such a booking. They, should also create a good mannerism when speak to the customer in the phone because there are representing the hotel and should make the guest to came down to booked this hotels rooms. Usually, this department working shifts is also depends to the hotel rules. They, should also be a good language speaker. 1.2.7 THE RESPONSIBILITIES OF A TELEPHONE OPERATORS A telephone operator usually in the front desk with attending calls from outsides, such as if a customer needs to know room availability the telephone operators will transfer the line to interior department. So, a telephone operator should also be a good English speaker to attract the guess. Usually, their working shift time will be bit more different then others and its depends to the hotel procedures. The hotel department should appoint a right person to work here who is more responsible because they are the one who answers the calls whenever theres incoming call and should answer it within two three rings. 1.3 CONCLUSION So, front office is really a very important for a hotels. If, a hotel need to run in successfully the front office department is the major cause. Moreover, front office department are the main receiver of a guess, so a the very 1st satisfaction of a guess is after the way they are treat and its obviously the front office people. So, a good business for a hotel is all depend to the front office so the department heads should take good care of this front desk. 2.0 QUESTION 2 Front office staffs must have certain skills to attract guests during the first impression. Write about Front Office staff skill in guest relations? 2.1 INTRODUCTION The front office staff must have a good working skill to communicate or attract the guest. For a hotel a business can run up to level if the staff are in proper system, what we can mean here is about the skill and the ability to speak and communicate by the staff to the guest. It is really important for the staff to have a special skill to attract the staffs because not all the staffs can communicate well here and interact with guest in the proper term, so they need to have this special skill to have a qualify working skill. For a newly appointed staff usually the management will give them 1week training session, so the supervisor or the in charge person will give the training to the staffs. Most of the hotels will give them a certificate to prove they are well trained but then certain hotel doesnt do this. Even some of the hotels give money to the staff for that 1week working training. During the staff in training week, they will be given working hour shift that is from 9a.m 5pm. 2.1 FRONT OFFICE STAFF SKILL 2.1.1 GOOD COMMUNICATION A staff who works in the front office department should have the ability to speak very well. It is because the guest who going to check in to stay in the hotel not only going to be a local resident but then from worldwide, so the staff should have the ability to speak well language. Moreover, if the particular staff can speak multi language it will be more great full because there will be multinational language guest with different mother tongue. So, when the staff can communicate this way it will be easier for the guest from foreigners to communicate. 2.1.2 APPEARANCE Those staff who works at the front desk should have a good appearance. They should be neat in hair wise, the uniform they wear should be neat. All this are important because the guest who check in need to have a good look about the hotel in appreance wise so with such a good appreance, the guest will have respect for the hotel and the board. If, the particular person is tidy with poor appreance and with long hair and so on the guest who check in will have bad manner about the department and speak bad about it to others of his or her friends and give a bad reward to the hotel. 2.1.3 GOOD LISTENING SKILL The staff should have a good listening skill too. This is because usually front office will be very grandly and one or two noisiness so by having good listening they can overcome it and comfortable with the environment. It also show the support of us to the guest and we can get know what is expected from us by the guest or the superior. The staff can also resolve any problems which occur between the guest. Moreover, they need to have good hearing because when updating any guest data shouldnt have any error or else they might be in severe problem. To be a good listener the staff and the workers all should have good eye contact with the person whom we are talking. Either than that, they shouldnt interrupt when the speaker is speaking or else we might not get what they are all talking about and going to cause us problem because the guest cant keep on repeating the same thing to us so, we shouldnt interrupt but then listen to them with patient and calm. Nextly, the receiver should also s tand or seat in proper way because we need to respect the guest. 2.1.4 POSTURE Posture also can be defined same as the standing positioning, but in this wise the staff should always face the guest. For example, the receptionist will stand half away bend and talking hardly all shouldnt be practice as it can lower the hotel prestige. 2.1.5 EXPRESSION The staff working at front office should always have a good face expression. Whenever, the guest check-in or check-out or even when the guest are standing nearby, the staff should greet them with a smile or even some wish such as good evening and so on. So, by doing this the hotels prestige will get higher and at the same time the guest feel good about it. 2.1.6 GOOD EYE CONTACT The staff should also have a good eye contact with the guest. When a person talks to us, we should greet them back nicely in speaking wise and also by a good eye contact so that the particular persons know that we are hearing to their conversation. If let say theres no any eye contact, the person will think that we are not listening to them. So, all the staff should be train with having a good eye contact. 2.3 CONCLUSION So by overall, all the staff should have good working skill moreover for those who works in front desk as the need to deal with the guest every day. For a cashier, this type of skill will be very important because they will be handling cash every day and if any error occur they will be the one to blame. So, the staff should practice those skills in their daily routine to prevent from any problems.

U.S. vs Asian school system :: essays research papers

Two Systems into One In the past twenty years the United States school system has been accumulating quite a bit of criticism. Evidence shows that the United States has been lagging exponentially compared to almost all the industrialized countries. This specifically refers to Asian countries that are statistically blowing the U.S. out of the water. Recent survey results in the universal subject of math show us that the U.S. eighth graders have fallen behind, while the twelfth grade level showed only slight improvement (appositive). This means that the U.S. students are barely floating above water, where as, Asian students have built some sort of super boat (appositive). Yet we all recognize that not any one device is perfect, and are usually leaking water in the most unnoticeable spot. Before one realizes the problem, the boat is sinking. We would potentially look at these education systems as extremes of each other. Each education system being on the different side of the spectrum. Both systems having fa ults and advantages. Taking the positive aspects from both sides and merging them together, a harmonious education system could be established (verb phrase). The article â€Å"Japan’s School System† tells us that in an Asian classroom students will feel an incredible amount of pressure starting from grade school and up, while U.S. teachers are too afraid to raise the bar because of potential discouragement of the student. We examine evidence from the article â€Å"Strengths, weaknesses, and lessons of Japanese education†. A negative of the Asian school system, is the conformity that must be upheld. This achieves better education because it becomes the â€Å"thing to do†. When everybody is on the same curriculum there is no other choice but to follow the herd. While conformity creates better math students, it demises the aspect of creativity and individuality. The boat may float, but not posses any inspiration or differentiation from the others. The U.S. places a much bigger emphasis on creativity and choice. Thus providing students with opportunities that help them learn about them selves, and develop original ideas. An important characteristic that the U.S. education system lacks, is the idea of effort being directly correlated to success. In his article â€Å"Japan’s School System†, James Kilpatrick states that â€Å"The Japanese theory is that all children have the same potential for learning†. It is effort that separates successful students from the unsuccessful students. Though the American student may think that they work hard, we find that the Asian student is at a much greater level of pressure.